Resolved -
We are pleased to inform you that the service disruption has been resolved and all impacted services fully restored. You are a valued customer and we apologise for any inconveniences caused. Thanks for bearing with us.
Oct 29, 20:21 UTC
Update -
We are continuing to work on a fix for this issue. Please bear with us as restoration effort is in progress to ensure all services are restored as quickly as possible. Thank you for your patience.
Oct 29, 19:48 UTC
Update -
Our team is currently working to restore the service. We sincerely apologize for the service disruption being experienced. We’ll share another update shortly.
Oct 29, 18:24 UTC
Identified -
Our team has identified that the issue is linked to an ongoing Microsoft Azure global service disruption, and we’re working closely with Microsoft to restore full functionality as quickly as possible. We sincerely apologize for the disruption and appreciate your continued patience and understanding as we work to resolve this issue.
Oct 29, 17:24 UTC
Investigating -
We’re currently experiencing degraded performance and access issues across parts of our platform. Some users are unable to access the platform or may encounter intermittent connectivity problems.
We apologize for the inconvenience and appreciate your patience while we resolve this. We’ll continue to provide updates as soon as new information becomes available.
Oct 29, 17:13 UTC